Einstein Search for all

Give your users a smarter search powered by AI. All features of Einstein Search are now generally available at no extra cost. Personalization returns relevant search results based on a user’s activity. Natural language search (NLS) lets users type common words and phrases in their queries to filter search results. And the actionable UI lets your users accomplish tasks right from the search box, such as logging a case or creating a contact.

Where: This change applies to Lightning Experience and all versions of the Salesforce Mobile app in Essentials, Professional, Enterprise, Performance, and Unlimited editions.

How: Enable all Einstein Search features at the org level with just a few clicks. From Setup, in the Quick Find box, enter Einstein Search, then select Enable Einstein Search. Select all three checkboxes, then save your changes.

Click the global search box and see what Einstein Search has to offer.

Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.

• Get Einstein Search Now in Essentials Edition
  Einstein Search is now available with Essentials Edition, giving your users a global search bar powered by AI. Einstein Search offers personalization, natural language search, actionable instant results, and recommended results. All these features can improve user productivity.
• Take Advantage of New Fields for Natural Language Searches
  Your users can try natural language searches that include new field values for the supported objects. These new fields help your users filter even more records.
• Use Non-English Words with Natural Language Search
  Natural Language Search (NLS) offers full support for English queries and partial support for non-English queries. Your users can type queries with non-English data values such as picklist values and object names, and Einstein Search returns results regardless of language. You users also can enter queries for Accounts, Cases, Contacts, Leads and Opportunities that are renamed to reflect the local language. Searches that include non-English words for boolean field values, date expressions, operators, and stopwords don’t return results.
• Use Knowledge Advanced Search with Einstein Search
  Knowledge Advanced Search, now available with Einstein Search, lets your users prefilter search criteria to find knowledge articles with the most relevant information for their task. When your users select Knowledge from the global search box dropdown list, they immediately get access to the Advanced Search screen. From there they can add filters before entering search terms, then run the search.
• Let Einstein Search for Knowledge Improve How Users Find Answers (Pilot)
  Salesforce Knowledge for Lightning Experience got a boost with AI. Now you can shorten the time it takes your service agents and customers to find knowledge articles that are most relevant to them. Try it by signing up for the Einstein Search for Knowledge pilot.